Shopping the Site

Finding What You Need

Search

You can search all items on our site store using keywords, product names, item numbers, or descriptions. Hit enter on your keyboard or click the magnifying glass once you've entered the criteria. You may also use our Site Map to find products & information on our site.

Site Map

Our site at a glance. Click here to view the Site Map.

Placing an Order

Product Page

On the Product page you will choose the color, size, and quantity of the product. We also offer monogramming options on select shirts and engraving is available on many of our cuff links and belt buckles, which may be entered here.

Once you've made your selections, click ADD TO BAG to add the product to your shopping bag. You will stay on the product page, but with a note that your selection has been added to your bag. You may then view the suggested items listed at the bottom of the page, or browse through the site using the navigation on the left and top of the page. If you're ready to complete your order, click CHECKOUT or BAG at the top of every page.

Shopping Bag

All the items that you have selected will be in your shopping bag. In the shopping bag, you will be able to change the quantity, delete items from your bag, and update your bag.

Checkout

Shipping

You will be asked to enter your shipping information and choose a shipping method. As a logged-in registered member, you will be able to choose from your saved shipping addresses, as well as edit existing address as needed.

Billing

You will be asked to enter your billing address and credit card information. As a logged-in registered member, you will be able to choose from your saved cards, as well as edit existing cards and billing addresses. We accept American Express®, MasterCard®, and VISA®. You may also pay using PayPal.

Discounts or Promotional Code

You may enter a discount or promotional code in the PROMOTION CODE area and click APPLY. Please note that you can only use one code per order and that some promotions will not be immediately visible, but will appear in your order confirmation email. Certain promotions also require that you be signed in as a registered member to be applicable.

Review & Submit Order

Review your order summary as your payment total may have been updated based on your shipping address or discount code. You may also edit you order a last time before submitting. Once you have verified your order information click SUBMIT ORDER. Kindly note that orders cannot be cancelled once they you have clicked submit and issued an order number.

Order Confirmation

You will receive an order confirmation via email which shows the order summary in accordance with the offshore supplies of Low Value Imported Goods GST measures introduced from 1 July 2018. Business customers acquiring for a business purpose should contact us on cservices@brooksbrothers.com.au if they require a tax invoice. Please check to make sure that the information is correct. We reserve the right at any time after receipt of your order to accept or decline your order, or any portion thereof, in our sole discretion, even after your receipt of an order confirmation or after your credit card has been charged. When your order ships, you will also receive a shipping confirmation email.

Merchandise Availability

Available colors and sizes of products are displayed on each product page. If a product is out of stock or for any reason unavailable a notification will appear in the Availability column of your shopping bad.

Corrections of Errors and Inaccuracies

The information on the Site may contain typographical errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order). Please note that such errors, inaccuracies or omissions may relate to product description, pricing and availability. We apologize for any inconvenience this may cause you. If you are not fully satisfied with your purchase you may return it, please consult our RETURN POLICY for details.